Head of Customer Success

Personal information

Application information

Questions

Have you directly led and managed a team of Customer Success Managers or Account Managers for at least 3+ years in a B2B SaaS or technology company? *
Are you currently managing a team of at least 5+ people in a Customer Success or Account Management function? *
Have you been responsible for Customer Success KPIs tied to retention, churn, or expansion revenue across a portfolio of B2B accounts? *
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