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Quality & Insights Specialist (Customer Support & AI)
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Quality & Insights Specialist (Customer Support & AI)

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Do you have at least 5 years of experience in customer support/customer service, including a minimum of 2 years specifically in a Quality Assurance or calibration role? *

Have you personally built, redesigned, or led the calibration of a QA scorecard or evaluation framework? *

Have you worked with an AI-powered QA or conversation-intelligence platform (e.g., Observe.ai, CallMiner, Level AI, MaestroQA, Scorebuddy, or similar), even if not SmartGrade specifically *

What is your pay expectation? *

I have read and acknowledge the Privacy Policy

Yes, YOMALI can add me to the talent pool and contact me about future job opportunities.

Vendor / Contractor
Full time
Remote
BuyGoods Team

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Quality & Insights Specialist (Customer Support & AI)

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