Responsibilities:
- Process all incoming Client account applications in line with the Company’s Onboarding Policy.
- Utilize ClickUp CRM for daily tasks and communicating with colleagues
- Conduct initial reviews for offers in a timely manner on funnels in line with guidance provided by CRO.
- Conduct re-reviews after clients have made necessary updates to new and existing funnels
- Handle label & Certificate of Analysis reviews on behalf of clients and FDA consultant, request changes from clients on high-risk issues highlighted – update ClickUp CRM
- Request Approved Label letters from 3rd party vendors and upload to the relevant offers
- Monitor skype chats for compliance related questions and respond in a timely manner
- Communicate with the tech integration department and business development managers to ensure funnels are integrated in a quick fashion.
- Escalate blocking issues to Compliance manager or CRO so they can be resolved in timely manner
- Stay up-to-date with changes in laws and regulations that impact the company's operations and update compliance policies and procedures as necessary
- Upload and monitor existing funnels for changes via visualping
- AOB as deemed by the CRO
Experience Requirements:
- Call center or compliance experience is preferred
- Excellent written and verbal communication skills in English
- Ability to work independently
- Self-starter and motivated
- Strong organizational skills and attention to detail.
- Ability to multitask, organize, and prioritize work.
- Warm professionalism.
- Strong team player and able to collaborate with colleagues to achieve the best results.
Employment Type: Full Time
Hours: 9AM - 5 PM EST
Location: 100% Remote
We are an Equal Opportunity Employer!
We are committed to equality of opportunity, welcoming diverse candidates, and to promoting a work environment free from discrimination on the grounds of race, ancestry, national/regional or ethnic origin, religious beliefs, sex, gender identity, sexual orientation, marital status, family status, national origin, age, or physical impairments.
