The Head of Operations is responsible for leading and optimizing the company’s operational strategy to ensure sustainable and efficient business growth. This role oversees organizational performance by aligning cross-functional teams, enhancing operational frameworks, and driving scalability across fintech, payments, and affiliate marketing functions.
This position requires a strategic and data-driven leader with a proven background in scaling high-growth businesses.
Lead the overall operational strategy and execution to ensure efficiency, scalability, and profitability.
Partner with the CEO and leadership team to define and execute the company's strategy, aligning operational goals with business objectives.
Establish key KPIs and reporting systems to monitor operational performance and business health.
Build, mentor, and manage cross-functional teams, fostering a high-performance culture.
Develop and refine business processes to support growth, compliance, and sustainability.
Allocate resources effectively to align with business priorities and financial goals.
Act as an educator and mentor, sharing operational expertise and building organizational capability.
Drive continuous improvement by analyzing business performance, identifying gaps, and implementing solutions.
Represent operations in cross-departmental and client-facing discussions, clearly communicating complex strategies and insights.
10+ years in senior operational leadership roles (COO, Head of Operations, or equivalent).
Strong track record in fintech, e-commerce, affiliate marketing, or payments industries.
Demonstrated success in scaling businesses and driving operational excellence.
Proven ability to build and manage high-performing teams.
Data-driven mindset with strong analytical and problem-solving abilities.
Strategic thinker with strong execution capabilities.
Excellent business acumen with deep financial, operational, and market insight.
Exceptional communication and leadership skills; able to influence at all levels.
Curious and analytical, with the ability to quickly diagnose and understand complex business models.
Flexible and adaptive, open to exploring new industries and approaches.
Employment Type: Full Time
Hours: 9:00 am - 5:00 pm EST
Location: 100% Remote
We are an Equal Opportunity Employer!
We are committed to equality of opportunity, welcoming diverse candidates, and to promoting a work environment free from discrimination on the grounds of race, ancestry, national/regional or ethnic origin, religious beliefs, sex, gender identity, sexual orientation, marital status, family status, national origin, age, or physical impairments.